How ngo500 collects, uses, and safeguards your personal data
Six core principles that define how ngo500 handles your information
We collect only the information strictly necessary to operate your account, verify your identity, and process your transactions — nothing more.
All data transmitted to and from ngo500 is protected by 256-bit SSL/TLS encryption — the same standard used by major Indonesian banks such as BCA and Mandiri.
Your personal data is never sold or rented to third parties. Sharing occurs only with vetted payment processors and identity-verification partners under strict confidentiality agreements.
We clearly document every category of data we hold, why we hold it, and how long we retain it. You will never encounter hidden data practices at ngo500.
You may access, correct, or request deletion of your personal data at any time by contacting our support team, subject to legal retention obligations.
We retain your data only for as long as legally required or operationally necessary. Account data is purged within 5 years of account closure unless a legal hold applies.
This Privacy Policy describes how ngo500 ("we," "us," or "our") collects, stores, uses, discloses, and protects personal information provided by individuals ("you" or "your") who access or use the ngo500 gaming platform at ngo500.cam. By creating an account or otherwise using our services, you acknowledge that you have read this policy and consent to the data practices described herein. If you do not agree, please do not use our services.
The following terms carry specific meanings throughout this Privacy Policy:
ngo500 acts as the Data Controller for all Personal Data collected through ngo500.cam. As Data Controller, we determine the purposes and means by which your Personal Data is processed.
For any privacy-related inquiries, complaints, or requests to exercise your rights, please contact our Data Protection team at:
Privacy Contact: [email protected]
Response Commitment: We aim to acknowledge all privacy requests within 2 business days and provide a substantive response within 30 calendar days.
ngo500 collects Personal Data through several channels. The categories below outline exactly what we gather and why.
When you create an account, we collect:
To comply with anti-money laundering (AML) obligations and confirm player identity, we collect:
Every deposit and withdrawal is logged. We collect:
ngo500 does not store full card numbers or PINs. Payment processing is handled by PCI-DSS-compliant third-party processors.
To operate our Services and resolve disputes, we log:
Automatically collected when you access ngo500.cam:
When you contact our support team, we retain:
ngo500 uses cookies and similar technologies to enhance your experience, maintain session security, and analyze platform performance. The table below summarizes the cookie categories we deploy:
| Category | Purpose | Duration | Mandatory? |
|---|---|---|---|
| Strictly Necessary | Session authentication, CSRF protection, load balancing | Session | Yes |
| Functional | Language preferences, responsible gaming settings, last-visited lobby | 1 year | No |
| Analytical | Page performance metrics, error tracking, game load times | 13 months | No |
| Security / Fraud | Device fingerprinting, suspicious-activity detection | 90 days | Yes |
You may disable non-essential cookies via your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in. ngo500 does not use advertising or third-party retargeting cookies.
We process your Personal Data for the following clearly defined purposes:
ngo500 processes your Personal Data under one or more of the following legal bases:
ngo500 does not sell, rent, or broker your Personal Data. We share data only in the following limited circumstances:
We engage vetted third-party processors to support our operations, including:
All service providers are bound by contractual confidentiality obligations and are prohibited from using your data for any purpose beyond the scope of their engagement with ngo500.
We may disclose Personal Data without your consent when required by:
Where legally permitted, we will notify you of such disclosure.
In the event of a merger, acquisition, or sale of all or part of ngo500's business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected by privacy standards equivalent to this policy.
Important: ngo500 will never transfer your data to advertisers, data brokers, or social media platforms for profiling or targeted advertising purposes.
We retain Personal Data for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or resolve disputes. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / AML |
| KYC documents (KTP, selfie, address proof) | Duration of account + 5 years post-closure | AML compliance |
| Financial transaction records | 7 years from transaction date | Tax / legal obligation |
| Gaming activity logs | 3 years from last activity | Dispute resolution / legitimate interest |
| Support correspondence | 3 years from last interaction | Dispute resolution |
| Technical / server logs | 13 months from collection | Security / fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent management |
Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymized. Anonymized, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical analysis.
ngo500 employs a layered security architecture to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction:
Your responsibility: While ngo500 takes significant steps to protect your data, you also play a role. Use a strong, unique password for your account and never share your login credentials with anyone — including anyone claiming to be ngo500 staff.
As a player with an ngo500 account, you have the following rights regarding your Personal Data:
Submit your request to [email protected] with the subject line "Privacy Rights Request." Please include your registered username and describe the right you wish to exercise. We will verify your identity before processing the request and respond within 30 calendar days. Complex or high-volume requests may require a 30-day extension, of which you will be notified.
ngo500 is strictly an adult entertainment platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect Personal Data from anyone under 21.
During registration and KYC, we verify each player's date of birth and require a valid Indonesian National ID (KTP). Accounts where the holder is discovered to be under 21 will be immediately suspended, all funds will be frozen pending investigation, and the relevant KYC data will be retained solely for the purpose of preventing future access by that individual.
If you believe a minor has created an account on ngo500, please notify us immediately at [email protected]. For more information on how we promote safe, age-appropriate gaming practices, visit our Responsible Gaming page.
ngo500 operates globally and may transfer your Personal Data to servers or service providers located outside Indonesia. When such transfers occur, we ensure an adequate level of protection through one or more of the following safeguards:
You may request details of the specific safeguards applied to any international transfer of your data by contacting [email protected].
ngo500 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. The "Last Updated" date at the top of this page will be revised whenever changes are made.
For material changes — those that significantly affect your rights or how your data is used — we will provide advance notice via email to your registered address at least 14 days before the changes take effect. For minor editorial updates, continued use of our Services after the revision date constitutes acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about how ngo500 protects your information.
For any questions, concerns, or requests relating to this Privacy Policy or ngo500's data practices, please reach out to our team:
Privacy & Data Protection: [email protected]
Subject Line: "Privacy Policy Inquiry" or "Privacy Rights Request"
Response Time: Within 2 business days for acknowledgment; full response within 30 calendar days
If you believe your data protection rights have been violated and our internal resolution process has not satisfactorily addressed your concern, you have the right to lodge a complaint with the appropriate data protection supervisory authority in your jurisdiction.
For questions about our gaming terms, please review our Terms & Conditions. For responsible gaming support, visit our Responsible Gaming page.
ngo500 treats the protection of your personal information as a fundamental obligation, not merely a legal checkbox. We are committed to transparency, data minimization, and giving you meaningful control over your information. Thank you for trusting ngo500 with your data.
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